When a user is in a Skype call with screen sharing occasionally when the user disconnects from the call the VDI session will drop. VDM logs show the following. The Question is how to prevent this. 

2016-03-16T08:01:19.950-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10,  ItemCount = 10,  FreeSpace = 0,  CurrReadIdx = 0,  CurrWriteIdx = 0

2016-03-16T08:01:19.952-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failed to add Audio Frame to player queue

2016-03-16T08:01:19.953-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] VCamClient::ServiceThreadCB - Failure(s) occurring while adding Audio Frame(s) to player queue and some are lost

2016-03-16T08:01:19.954-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10,  ItemCount = 10,  FreeSpace = 0,  CurrReadIdx = 0,  CurrWriteIdx = 0

2016-03-16T08:01:19.956-05:00 ERROR (1BFC-1558) <5464> [ViewMMDevRedir] MediaPlayer::AddAudioFrame - FrameAdd Failed. QueueInfo: QueueLen = 10,  ItemCount = 10,  FreeSpace = 0,  CurrReadIdx = 0,  CurrWriteIdx = 0

2016-03-16T08:14:59.155-05:00 INFO  (1138-0340) <832> [TPAutoConnect] Program 'TPAutoConnect - ThinPrint AutoConnect component' started, version=10,2,913,2, pid=0x1138, buildtype=release, usethread=0, closeafterwrite=0, sessionId=1

2016-03-16T08:14:59.297-05:00 INFO  (0520-0524) <Main Thread> [wsnm_desktop] Session DISCONNECTED: sessionId=1, user ****Userinfo****, client=(null), connectionId=95e2724c_1fde_4995_8b10_c67b7632583d, userDn=cn=s-1-5-21-1512784882-2072445763-336231458-284261,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int

I have a question I hope someone can help answer. I have a remote office that has users in multiple departments, one of which is Engineering. I am implementing VDI at that location and would like to have their environment at my main datacenter that is connected via 10mbit. Most users will have VDI but the Engineering users will still have workstations and some sales users will have laptops. Where should I store the data that the all need to share? Should I store it at my main datacenter and have slow performance for users that have real machines or store it at the remote office and have slow performance for users on VDI? Has anyone done this? If so, how?

I'm wondering if anyone else has experienced this odd situation:  We are running View 5.2.0 agent with Windows 7 x64 on a 5.3 server and use Wyse P24/45 zero clients for the users desk.  Each desk has (so far) two monitors.  Everything is fine, however in some situations when a user locks their workstation to walk away, it will lock but still display a static image on the secondary monitor of whatever was open there at the time of lock.  So for instance, if a user had cnn.com open on the right (secondary) monitor when they lock, that page is still visible, while on the left (primary) monitor the standard

CTRL-ALT-DEL screen is shown.  The page (or whatever is still visible) is in no way interactive, and since the image is static, even if the page auto-refreshes you will only ever see the content as it appeared when the machine was locked.  When the user unlocks, both screens go black as they normally do and then display current content.

Has anyone else seen anything like this?  It's not the biggest of deals, however it would be a security concern if a user left a sensitive document up on their secondary monitor, and locked their workstation to walk away.

Hello,

we are running into a strange issue, users try to start another RDP Pool Application while a RDS Connection is already established, the view client shows the message "Your Account is disabled". We checked already everything and ended by the following discussion: View 6.2 bug?

griffjames talks about an extra security check which can be disabled, does anyone know how we can do this?

Thanks.

Hi,

Some of the users in the company I work are having problems connecting to their VMs ( about 10-15 from 100). It is not a black screen. It is just saying that the VM can't be contacted.

When it happens: sometimes (2-3 times a week), at the first login in the morning.

Changes made lately: Windows Updates.

How the issue is solved: Restart the VMware View Agent Service remotely.

I have reinstalled the View Agent on their machines. I have updated it. No luck.

Any ideas?

Thanks

Here are the logs:

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :-- pcoip_server begins.

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :--------------------------

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :**** System Info

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :2 processors detected

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :Intel or AMD 64 bit

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :AMD processor

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :3553MB/4095MB of physical memory available

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :1983MB/2047MB of virtual memory available

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :****

01/15/2016, 07:43:48.750> LVL:2 RC:   0          COMMON :FOLDER_TEMP               = 'C:\Windows\TEMP\'

01/15/2016, 07:43:48.766> LVL:2 RC:   0          COMMON :FOLDER_PROGRAM_DATA       = 'C:\ProgramData\Teradici\'

01/15/2016, 07:43:48.766> LVL:2 RC:   0          COMMON :FOLDER_LOCAL_APP_DATA     = 'C:\Windows\system32\config\systemprofile\AppData\Local\Teradici\'

01/15/2016, 07:43:48.766> LVL:2 RC:   0          COMMON :FOLDER_ROAMING_APP_DATA   = 'C:\Windows\system32\config\systemprofile\AppData\Roaming\Teradici\'

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :server main: PCoIP Agent gave us the log file path: 'C:\ProgramData\VMware\VDM\logs'.

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :PCoIP server launched with parameters, mbx:1 adr:192.168.131.97 session_type:vdi log:"C:\ProgramData\VMware\VDM\logs\"

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :PCoIP server is launched in the console session

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :server main: PCoIP Agent gave us a preferred connection address of '192.168.131.97'.

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :server main: Opening mailboxes

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :initialized local receiver, mailbox name is srvr0001

01/15/2016, 07:43:48.766> LVL:2 RC:   0          SERVER :server main: tera_pcoip_init

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report:-------- Current architecture defines -------------------

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: defined       -  TARGET_X86

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TARGET_ARM

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TARGET_OS_IPHONE

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TARGET_OS_ANDROID

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TARGET_OS_MAC

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: defined       -  _M_IX86

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  _M_X64

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  LINUX

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  __ARM_NEON__

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TERA_DISABLE_SSE2_SUPPORT

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  USE_WMMXT

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: defined       -  WIN32

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report: not defined   -  TERA_CPU_ID_DISABLE_ALL_CPU_CAPABILITIES

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_arch_defines_report:---------------------------------------------------------

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: ===============  Native CPU Capabilities ============

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU supports         SSE2

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU supports         SSE3

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU supports         SSSE3

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU supports         AES_NI

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU does not support PADLOCK_ACE

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU does not support ARM_WMMXT

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: CPU does not support ARM_NEON

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :cpu_intrinsics_report: =====================================================

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports SSE2 instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports AES-NI instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports SSE3 instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports SSSE3 instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports SSE4.1 instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :CPU supports SSE4.2 instructions

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :Teradici Corporation (c)2007-2014

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :Software Build ID: soft_pcoip_rc_3_18_1 3.18.1.34845

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :Software Build date: Jul  3 2014 11:12:09

01/15/2016, 07:43:48.766> LVL:2 RC:   0             PRI :Tera device family: SOFT_PCOIP_HOST

01/15/2016, 07:43:48.766> LVL:2 RC:   0             PRI :Tera device family: SOFT_PCOIP_HOST

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :Environment manager is enabled

01/15/2016, 07:43:48.766> LVL:0 RC:   0        MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[1]: Did not process over-rideable pcoip defaults from registry SOFTWARE\Teradici\PCoIP\pcoip_admin_defaults

01/15/2016, 07:43:48.766> LVL:0 RC:   0        MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[2]: Did not process over-rideable admin defaults from registry SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin_defaults

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :cTERA_MGMT_CFG_FILE::load_file: No configuration file at C:\ProgramData\Teradici\pcoip_server_settings.txt

01/15/2016, 07:43:48.766> LVL:0 RC:   0        MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[3]: Did not process config from file C:\ProgramData\Teradici\pcoip_server_settings.txt

01/15/2016, 07:43:48.766> LVL:0 RC:   0        MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[4]: Did not process pcoip policies from registry SOFTWARE\Teradici\PCoIP\pcoip_admin

01/15/2016, 07:43:48.766> LVL:0 RC:   0        MGMT_ENV :cTERA_MGMT_CFG::load_server_config_from_stores[5]: Did not process admin policies from registry SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[113]: pcoip.tcpport = 4172

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  7]: pcoip.tcp_port = 4172

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :TCP base port set to 4172 with range 10000

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[115]: pcoip.udpport = 4172

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  8]: pcoip.udp_port = 4172

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :UDP base port set to 4172 with range 10000

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :TCP port values: base=4172, range=10000, set=4172

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :UDP port values: base=4172, range=10000, set=4172

01/15/2016, 07:43:48.766> LVL:0 RC:   0          COMMON :Setting pcoip.event_filter_mode to 2

01/15/2016, 07:43:48.766> LVL:2 RC:   0        MGMT_SYS :update_event_module: tera_event_clean_log_files call for files older than 7 days or larger than 100 MB succeeded!

01/15/2016, 07:43:48.766> LVL:2 RC:   0          COMMON :load_crypto_lib: FIPS mode enabled=0

01/15/2016, 07:43:48.782> LVL:2 RC:   0          COMMON :Loaded the pcoip_crypto_non_fips.dll crypto library.

01/15/2016, 07:43:48.922> LVL:2 RC:   0       MGMT_SSIG :(tera_xml_init) -- Software Build ID: soft_pcoip_rc_3_18_1 3.18.1.34845

01/15/2016, 07:43:48.922> LVL:2 RC:   0          COMMON :Initializing Winsock2

01/15/2016, 07:43:48.922> LVL:2 RC:   0          COMMON :Complete...

01/15/2016, 07:43:48.938> LVL:2 RC:   0           SCNET :PCoIP Soft Crypto Module Build ID: soft_pcoip_rc_3_18_1 3.18.1.34823

01/15/2016, 07:43:48.938> LVL:2 RC:   0           SCNET :PCoIP Soft Crypto Module Build Date: Jul  2 2014 10:31:18

01/15/2016, 07:43:48.953> LVL:2 RC:   0          COMMON :SOCKET_TRACE: tera_sock_socket() added socket 828 - currently 1 sockets.

01/15/2016, 07:43:48.953> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  7]: pcoip.tcp_port = 4172

01/15/2016, 07:43:48.953> LVL:2 RC:   0           SCNET :(scnet_init): complete

01/15/2016, 07:43:48.953> LVL:1 RC:   0           VGMAC :Could not load pth_filter.dll

01/15/2016, 07:43:48.953> LVL:0 RC:   0 MGMT_PCOIP_DATA :PCoIP over UDP Mode

01/15/2016, 07:43:48.953> LVL:2 RC:   0 MGMT_PCOIP_DATA :Reset TX control block

01/15/2016, 07:43:48.953> LVL:2 RC:   0 MGMT_PCOIP_DATA :Reset RX control block

01/15/2016, 07:43:48.953> LVL:2 RC:   0 MGMT_PCOIP_DATA :Reset TX control block

01/15/2016, 07:43:48.953> LVL:2 RC:   0 MGMT_PCOIP_DATA :Reset RX control block

01/15/2016, 07:43:48.953> LVL:2 RC:   0          COMMON :SOCKET_TRACE: tera_sock_init() - currently 1 sockets so not calling reinit().

01/15/2016, 07:43:48.953> LVL:2 RC:   0           VGMAC :vgmac_select_interface: Agent selected interface address: 192.168.131.97

01/15/2016, 07:43:48.953> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  4]: pcoip.ip_address = 192.168.131.97

01/15/2016, 07:43:48.953> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  5]: pcoip.address_given = 1

01/15/2016, 07:43:49.000> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[  3]: pcoip.mac_addr = 00-50-56-A6-04-90

01/15/2016, 07:43:49.000> LVL:2 RC:   0           VGMAC :vgmac_select_interface: Set interface MAC address: 00-50-56-A6-04-90

01/15/2016, 07:43:49.000> LVL:2 RC:   0          COMMON :SOCKET_TRACE: tera_sock_socket() added socket 1616 - currently 2 sockets.

01/15/2016, 07:43:49.000> LVL:1 RC:   0           VGMAC :PCoIP socket has been bound to local IP 192.168.131.97 [UDP] port 4172 (bind)

01/15/2016, 07:43:49.000> LVL:2 RC:   0 MGMT_PCOIP_DATA :UDP port selected is base=4172, range=10000, set=4172

01/15/2016, 07:43:49.000> LVL:2 RC:   0 MGMT_PCOIP_DATA :init_crypto_cipher: pcoip crypto library supports AES-256-GCM encryption

01/15/2016, 07:43:49.000> LVL:2 RC:   0        MGMT_IMG :Slice based caching supported 1 enable 1

01/15/2016, 07:43:49.000> LVL:2 RC:   0            RTOS :tera_query_performance_frequency(): initializing - frequency = 14.318180MHz

01/15/2016, 07:43:49.000> LVL:2 RC:   0     IMAGE_CACHE :Enabling Tile caching

01/15/2016, 07:43:49.000> LVL:2 RC:   0    IMG_FRONTEND :cSW_HOST_FRONTEND_SVGA_RX_THREAD::set_new_frame_rate() -- frame rate updated: frame rate delay, raw 33ms, quant 30ms, frame rate, 30/s

01/15/2016, 07:43:49.000> LVL:0 RC:   0          EXTERN :svga_devtap ==> svgadevtap setting global loglevel to 5

01/15/2016, 07:43:49.000> LVL:0 RC:   0    IMG_FRONTEND :svga logging registered and successfully set to level 5.

01/15/2016, 07:43:49.000> LVL:0 RC:   0          SERVER :Resolution Set does not support VMwareResolutionSet_SetLogFn, skipping ...

01/15/2016, 07:43:49.000> LVL:2 RC:   0        MGMT_IMG :CODEC: State change from CODEC_INVALID to CODEC_DISABLED

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: enable_vchan=1

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: auth_list=

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: unauth_list=

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: enable_datagram_logging=0

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: datagram_logging_num_bytes=32

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: datagram_logging_channel_name=

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: callback_logging_timeout=20 ms

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Config Param: UVChan enable=1

01/15/2016, 07:43:49.000> LVL:2 RC:   0      MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_mfw.dll plugin ...

01/15/2016, 07:43:49.078> LVL:2 RC:   0      MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\vdpService.dll plugin ...

01/15/2016, 07:43:49.109> LVL:1 RC:-500      MGMT_VCHAN :DLL has no init routine (C:\Program Files\Common Files\VMware\Teradici PCoIP Server\vdpService.dll)

01/15/2016, 07:43:49.109> LVL:2 RC:   0      MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\ViewMMDevRedir.dll plugin ...

01/15/2016, 07:43:49.156> LVL:2 RC:   0      MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\VMwareView-RdeVchanStub.dll plugin ...

01/15/2016, 07:43:49.156> LVL:2 RC:   0      MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_vchan.dll plugin ...

01/15/2016, 07:43:49.343> LVL:1 RC:   0      MGMT_VCHAN :Loaded Virtual Channel Plugins:

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  --------------------------------------

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  VMware_Server: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_vchan.dll

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  VMwareView-RdeVchanStub: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\VMwareView-RdeVchanStub.dll

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  ViewMMDevRedir: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\ViewMMDevRedir.dll

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  pcoip_mfw: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_mfw.dll

01/15/2016, 07:43:49.343> LVL:2 RC:   0      MGMT_VCHAN :  --------------------------------------

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :(tera_mgmt_pcoip_ea_generate_protobuf_blob): ------>>>  Start of local endpoint advertisement to be sent to peer: -----

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> ==> Local Endpoint Type: Server

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> PCoIP Implementation: Software

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> PCoIP Version: /svn/svn_repository/soft_pcoip/branches/soft_pcoip_rc_3_18_1@3.18.1.34845 Jul  3 2014 11:12:05

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Software Part Number: SoftPCoIP CPU-ID = 0x0000007b

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Device Name: Soft PCoIP for 32-bit Windows (version=6.1.7601 Service Pack 1)

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> OS Type: Windows

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> OS Distribution Name: Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> OS Bit System: 32 Bit

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Processor Architecture: X86

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Processor Bit System: 64 Bit

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Number of Processor Cores: 2

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :===> Memory Size: 3504 MB

01/15/2016, 07:43:49.343> LVL:2 RC:   0             PRI :(tera_mgmt_pcoip_ea_generate_protobuf_blob): ------>>>  End of local endpoint advertisement to be sent to peer: -----

01/15/2016, 07:43:49.343> LVL:2 RC:   0        MGMT_SYS :Boot-up complete

01/15/2016, 07:43:49.343> LVL:2 RC:   0          VTIMER :vtimer thread is alive

01/15/2016, 07:43:49.343> LVL:2 RC:   0        MGMT_HDA :Speaker audio disabled because of bandwidth constraint (bw_active = 0.00 MBit/s )

01/15/2016, 07:43:49.343> LVL:2 RC:   0        MGMT_HDA :Speaker audio is being disabled! (active-bw = 0.00 Mbps)

01/15/2016, 07:43:49.343> LVL:2 RC:   0        MGMT_HDA :AUDIO enable changed state from 1 to 0

01/15/2016, 07:43:49.343> LVL:2 RC:   0        MGMT_SYS :Ready to connect with client

01/15/2016, 07:43:49.343> LVL:2 RC:   0   MGMT_PERF_MON :tera_mgmt_perf_mon_start: setting session ID 0

01/15/2016, 07:43:49.343> LVL:2 RC:   0           SCNET :(scnet_server_listen): listening on port 4172

01/15/2016, 07:43:49.343> LVL:2 RC:   0   MGMT_PERF_MON :tera_mgmt_perf_mon_start: PCoIP Session Statistics Performance Counter is Enabled

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server main: InputDevTap setup

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :Setting InputDevTap_SetLogFn. Previous (0x74b84dd0)

01/15/2016, 07:43:49.343> LVL:0 RC:   0          SERVER :Logging registered but failed to set input devtap log level 5.

01/15/2016, 07:43:49.343> LVL:2 RC:   0   MGMT_PERF_MON :perf_pipe_thread: starting...

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> InputDevTap_Attach: areWeInRDSSession 0 sessionId 0

01/15/2016, 07:43:49.343> LVL:0 RC:   0          SERVER :server main: cb_server_ready_to_connect called.

01/15/2016, 07:43:49.343> LVL:2 RC:   0           SCNET :(scnet_server_listen): Listening for client on 0.0.0.0:4172

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> kbdDriver is allowed.

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> touch injection is not allowed.

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> Disabling console input.

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> Disabling input language synchronization.

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> Enabling CAD.

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :InputDevTap capabilities: unicode=1 h-scroll=1 touch=0 abs-mouse=1 rel-mouse=1

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :Cursor jumping feature uses the last 20 mouse locations.

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server main: registering session callbacks

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server main: waiting for server to be ready

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server main: sending ready message

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server main: registered window class (c061)

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :server mailbox: Starting mailbox message loop

01/15/2016, 07:43:49.343> LVL:2 RC: 997          SERVER :server main: created window handle = 1007c

01/15/2016, 07:43:49.343> LVL:2 RC:   0          SERVER :==== Registering to get Power Notifications

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> InputDevTapWin32CreateWindow: Successfully created window.

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> WindowMonitorEnumProc - enumerated monitor: (0, 0) 1024 x 768 

01/15/2016, 07:43:49.343> LVL:0 RC:   0          EXTERN :input_devtap ==> InputDevTapWin32UpdateDisplays cx:1024 cy:768 leftMost:0 topMost:0

01/15/2016, 07:43:49.359> LVL:2 RC:   0          SERVER :>>>>> Monitor power saving setting is changing

01/15/2016, 07:43:49.359> LVL:2 RC:   0          SERVER :WindowProc: Ignoring power save monitor power ON notification!

01/15/2016, 07:43:49.640> LVL:2 RC:   0          SERVER :server mailbox: MBX_SESSION_TAG received

01/15/2016, 07:43:49.640> LVL:2 RC:   0          SERVER :server mailbox: MBX_SESSION_OPTION admin_level=3 key='session_connection_type' value='prewarm'

01/15/2016, 07:43:49.640> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[ 14]: pcoip.connection_type = 1

01/15/2016, 07:43:49.640> LVL:2 RC:   0          SERVER :server mailbox: MBX_SESSION_OPTION admin_level=0 key='pcoip.server_fqdn' value='cb-wks-rcra.wins.co.uk'

01/15/2016, 07:43:49.640> LVL:2 RC:   0          SERVER :server mailbox: received FQDN "cb-wks-rcra.wins.co.uk" from agent

01/15/2016, 07:43:49.640> LVL:2 RC:   0        MGMT_ENV :Setting ENV variable[ 85]: pcoip.default_target_sni = cb-wks-rcra.wins.co.uk

01/15/2016, 07:43:49.640> LVL:0 RC:   0           SCNET :tera_certificate_setup_server_ssl_certificate_and_keys: cert request is default (external or self-signed) [0]

01/15/2016, 07:43:49.640> LVL:2 RC:   0     CERTIFICATE :tera_certificate_utility_install_cert_by_type: using FQDN "cb-wks-rcra.wins.co.uk" for certificate

01/15/2016, 07:43:49.640> LVL:2 RC:   0     CERTIFICATE :setup_server_cert()[win]: [using substring search] with input - friendly: "", fqdn: "cb-wks-rcra.wins.co.uk", substring: ""

01/15/2016, 07:43:49.640> LVL:1 RC:   0     CERTIFICATE :setup_server_certificate_and_keys(): No further certificates in cert store "MY" match (substring) search criteria, examined 0 certificates

01/15/2016, 07:43:49.640> LVL:1 RC:   0     CERTIFICATE :setup_server_certificate_and_keys()[win]: No validated certificate found in windows certificate store which matches configured criteria

01/15/2016, 07:43:49.640> LVL:2 RC:-500     CERTIFICATE :_install_cert_by_type: Failed to set up external certificate & keys.

01/15/2016, 07:43:49.640> LVL:2 RC:-500     CERTIFICATE :tera_certificate_utility_install_cert_by_type: failed for type=external

01/15/2016, 07:43:49.640> LVL:2 RC:   0           SCNET :tera_certificate_setup: Default processing - failed to setup configured external certificate, trying self-signed certificate.

01/15/2016, 07:43:49.640> LVL:2 RC:   0     CERTIFICATE :tera_certificate_utility_install_cert_by_type: using FQDN "cb-wks-rcra.wins.co.uk" for certificate

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_install_cert_by_type: Successfully set up self-signed certificate & keys.

01/15/2016, 07:43:49.671> LVL:2 RC:   0           SCNET :tera_certificate_setup: successfully setup configured self-signed certificate.

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_install_cert_by_type: Successfully set up legacy certificate & keys.

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_install_cert_by_type: Successfully setup_client_certificate_and_keys() legacy

01/15/2016, 07:43:49.671> LVL:1 RC:   0           SCNET :tera_certificate_setup: Legacy certificate processing - loading Legacy certificate: success

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :Certificate selected/generated to open a Janus SSL connection:

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Signature Algorithm: sha1WithRSAEncryption

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Issuer: C=CA,ST=British Columbia,L=Burnaby,O=Teradici Corporation,OU=SoftPCoIP,contentType=Server,CN=cb-wks-rcra.wins.co.uk

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Not Before: Jan 15 07:43:49 2016 GMT

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Not After : Jan 15 08:44:49 2016 GMT

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Subject: C=CA,ST=British Columbia,L=Burnaby,O=Teradici Corporation,OU=SoftPCoIP,contentType=Server,CN=cb-wks-rcra.wins.co.uk

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Subject Public Key Info:

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> Public Key Algorithm: rsaEncryption

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :   --> RSA Public Key: (1024 bit)

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :tera_certificate_utility_set_ctx_with_cert_and_key_by_type: use_cert_for_ctx() success

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated self-signed certificate with SSL context.

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated private key with SSL context.

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :tera_certificate_utility_set_ctx_with_cert_and_key_by_type: use_cert_for_ctx() success

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated legacy certificate with SSL context.

01/15/2016, 07:43:49.671> LVL:2 RC:   0     CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated private key with SSL context.

01/15/2016, 07:43:49.671> LVL:2 RC:   0           SCNET :(scnet_setup_server_certificates): Setting verification depth to 1

01/15/2016, 07:43:49.671> LVL:2 RC:   0             PRI :tera_pri_server_reserve: Reservation Session ID: 'W4zZXQiB/o8A' Value:5b8cd95d0881fe8f

01/15/2016, 07:43:49.671> LVL:2 RC:   0          COMMON :parse_janus_session_tag: session tag flags = 0x5A81

01/15/2016, 07:43:49.671> LVL:2 RC:   0          SERVER :handle_null_option_msg_from_agent: sending back updated session tag

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server mailbox: MBX_SHUTDOWN with agent disconnect reason code (0x5)

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server mailbox: Stopping mailbox message loop

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server main: got terminate application message

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server main: exiting

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server cleanup: tearing down pcoip with agent disconnect reason code(5) and waiting

01/15/2016, 07:43:49.733> LVL:1 RC:   0          SERVER :map_agent_to_tera: DISCONNECT_FOR_RECONNECT -> TERA_DISCONNECT_CAUSE_HOST_BROKER_RECONNECT

01/15/2016, 07:43:49.733> LVL:0 RC:   0       MGMT_SESS :Tearing down the session

01/15/2016, 07:43:49.733> LVL:1 RC:   0           VGMAC :Stat frms: R=000000/000000/000000  T=000000/000000/000000 (A/I/O) Loss=0.00%/0.00% (R/T)

01/15/2016, 07:43:49.733> LVL:2 RC:   0          COMMON :TERA_PCOIP: SESSION_EVENT=TERA_MGMT_SYS_SESS_EVENT_RESET, disconnect cause (0x105)

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server main: cb_notify_session_status called (mask 0x10) with tera_disconnect_cause (0x105)

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :server main: TERA_MGMT_SYS_SESS_EVENT_RESET with disconnect cause (0x105).

01/15/2016, 07:43:49.733> LVL:1 RC:   0          SERVER :map_tera_to_agent_close_code: TERA_DISCONNECT_CAUSE_HOST_BROKER_RECONNECT -> PCOIP_AGENT_CLOSE_CODE_BROKER_INITIATED

01/15/2016, 07:43:49.733> LVL:2 RC:   0          SERVER :connection_closed: code = 2.

01/15/2016, 07:43:49.733> LVL:1 RC:   0           VGMAC :Session stats: Average TX=0 average RX=0 (Mbps) Loss=0.00%/0.00% (R/T)

01/15/2016, 07:43:49.733> LVL:2 RC:   0        MGMT_SYS :Session closed remotely!

01/15/2016, 07:43:49.733> LVL:2 RC:   0        MGMT_SYS :********************************************************

01/15/2016, 07:43:49.733> LVL:2 RC:   0        MGMT_SYS :********************************************************

01/15/2016, 07:43:49.733> LVL:2 RC:   0        MGMT_SYS :********************************************************

01/15/2016, 07:43:49.733> LVL:2 RC:   0        MGMT_SYS :********************************************************

01/15/2016, 07:43:49.842> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Closing plugin 'VMware_Server'.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Plugin 'VMware_Server' is closed.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Closing plugin 'VMwareView-RdeVchanStub'.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Plugin 'VMwareView-RdeVchanStub' is closed.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Closing plugin 'ViewMMDevRedir'.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Plugin 'ViewMMDevRedir' is closed.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Closing plugin 'pcoip_mfw'.

01/15/2016, 07:43:49.874> LVL:2 RC:   0      MGMT_VCHAN :VChanPluginExit: Plugin 'pcoip_mfw' is closed.

01/15/2016, 07:43:49.874> LVL:1 RC:   0      MGMT_VCHAN :=> Successfully exited all the VChan plugins

01/15/2016, 07:43:49.874> LVL:2 RC:   0          SERVER :server cleanup: detaching inputdevtap

01/15/2016, 07:43:49.874> LVL:0 RC:   0          EXTERN :input_devtap ==> RdeGetImpersonatedTokenAsLogonUser: Unable to query user token of session 0 (err 1008). Remote Desktop service may not be running.

01/15/2016, 07:43:49.874> LVL:0 RC:   0          EXTERN :input_devtap ==> RdeGetImpersonatedTokenAsLogonUser: No shell window to impersonate.

01/15/2016, 07:43:49.874> LVL:2 RC:   0          SERVER :server cleanup: closing mailboxes

01/15/2016, 07:43:49.874> LVL:2 RC:   0          SERVER :server cleanup: freeing argument copy

01/15/2016, 07:43:49.874> LVL:2 RC:   0          SERVER :server cleanup: cleanup complete

ECDHE-RSA-AES256-SHA:HIGH:!AESGCM:!CAMELLIA:!3DES:!EDH:!EXPORT:!MD5:!PSK:!RC4:!SRP:!aNULL:!eNULL

I could not find the indicated HKLM key path in the documentation. Please advise.

How do I get it back?

Is it safe? supported?

404 error .

I noticed that when users connect into View that there is a lot of ICMP Traffic from the View Client host to the View Connection Server & VDI desktop.  I have ICMP blocked for any external users coming in so I see lot of these deny attempts in my logs.  I've checked the VMware documentation and can't find anything talking about needing to allow ICMP.

So I guess I'm wondering why the View client is trying to do this, and what is the purpose?  Am I hurting anything by blocking this ICMP traffic?

I am having trouble getting the PCoIP Gateway to work. Everything works fine internally. All the settings seem to be correct. PCoIP Secure Gateway on Security Server is set to the Externalip:4172 and on the connection server Use PCoIP Secure Gateway connections to machine is checked with the PCoIP ExternalURL: InternalipOfConnectionServer:4172

I do not have access to the firewall but here are the rules the network admin setup for me:

- Anybody external to DMZ security server - TCP 443, TCP 8443, TCP and UDP 4172

- DMZ security server to Internal connection server - TCP 8009, TCP 4001, TCP 4002, UDP 500, ESP

- DMZ security server to Internal Client VMs VLAN - TCP 3389, TCP 22443, TCP and UDP 4172

- Internal connection server to DMZ security server - UDP 500, ESP

When connecting externally over PCoIP I get "The connection to the remote computer failed" I have spent a lot of time trying to diagnose and troubleshoot but have come up blank.
Anyone have any ideas?

I am trying to spin up a new pool for a specific use case, and am running into some issues. I am hoping someone can offer suggestions. The pool is on a secure VLAN with very little access to the outside world. The security engineer created a full ACL to allow all traffic between the vCenter server and this VLAN for Composer activities. When attempting to spin up the pool, I see the template cloned and the machines successfully created. The machines are joined to the domain (I can actually see the objects in A.D), but that is the point where they hang. If I log into one manually as the local admin, I am immediately presented with a Windows prompt to reboot to complete changes. However, even doing this does not allow the machine to move beyond the customizing phase.

We are using KMS for Windows activation through the QuickPrep, but I have confirmed from within one of the created VMs that I can telnet to the KMS server on that port, so I don't believe it is that. Just in case, I set the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmware-viewcomposer-ga\SkipLicenseActivationregistry key to 1. However this does not seem to have helped any. If I move the pool back to our normal VLAN it spins up just fine, but our security engineer swears he is not seeing any traffic failing between vCenter and the secure VLAN. Just curious if anyone has some suggestions on what to try next, or has seen something similar.

Good afternoon,

Is it possible to redirect a license dongle connected on LPT1 port?

I tests to redirect with 'serial port redirection' option but you see only RS232 port and NOT parallel port.

It seems that you can redirect LPT1 port if you want to use a printer but I don't know how to use a license dongle.

Any experience please? Thank you

I have a home lab where I have Horizon View 6.1 setup behind a Sophos UTM Web Application Firewall. I have NAT/Firewall rule for TCP/UDP 4172 to hit my View security server. The Web Application Firewall is configured for view.barrettnetwork.com:443 to hit my View security server as well. With this configuration, the Windows client hangs at "Authenticating" then eventually fails. However, the Android clients logs in without any issues. I have a case open with Sophos to help with looking at the logs but I am just curious if anyone has advice with setting up View behind a proxy/application firewall.

Hello do You plan to update the Horizon client for iOS?

Current version lacks iPad pro support (app resolution is very low), iOS9 multitasking is also not available.

Using the latest versions of IOS and Horizon app, when I connect to a windows 10 VM the resolution will not scale properly. Any thoughts? I've attached a couple screenshots taken from my ipad. If I choose a resolution lower than 2048x1536 I am unable to see the entire desktop.

When using an integrated token in the iPad app the app allows me to connect once, after logging out of desktop or app it immediately crashes when trying to login again.  Also the app starts to crash if you exit out of it and try to even open it again, If you remove the integrated RSA token the app begins to work normally.

We have been running Window 7 using View for several years. It takes about 35 seconds to login to a Win7 desktop

I am working on building a master image for Window 10 but found logins to be very slow. We are running View 6.2.1 under ESXi 5.5 Update 2.

Here is what I have done

1. Installed Windows 10, 32 bit, build 1511 which is the latest available for download
2. Ran Windows updates and installed all available
3. 1 vCPU and 2GB of RAM. This is the same resources that we use under Win7
4. Ran the optimization tool found here taking all the defaults
   VMware OS Optimization Tool – VMware Labs
5. Took a snapshot, made a new pool with just 2 desktops
6. Login times are 1:50, more than a minute longer than Win7. When someone logs in it says "Preparing Windows" then you get the "We're Happy You're Here" followed by a few more messages and finally the desktop appears

I then just went to the vSphere client, got a console session to one of the desktops, logged in (which took 1:50), logged off, and logged back in again, it took about 35 seconds. In other words, logging in the second time cuts login time significantly. Of course a desktop will only realize you have logged in before if it is a persistent desktop. Using a console session in the client to login twice does not refresh the desktop. We use non-persistent desktops so they are refreshed after each log off.

Any ideas how to speed up logins?

Is Windows 10 under View just not a good choice?

Would things improve under ESXi 6.0 Update 2? We are upgrading to the newest version of vSphere in about 2 weeks

各位，我的环境如下：

I.  已设置好VIEW连接服务器，但没有架设安全服务器

II .映射对于端口，并把域名解析后，情况如下：

1 . 内网PC 能通过VIEW CLIENT 正常登入

2 . 外网PC能通过VIEW CLIENT 正常登入

3 . 外网手机客户端 VIEW CLIENT 登入服务器成功后自动断开桌面

请问该如何解决，谢谢！

Hello,

I want to change logo and favicon for view homepage.

The following guideline only provide the information for changing the Client download page.

Documentation Center for Horizon 6 version 6.1

I change to modify main.jsp in C:\Program Files\VMware\VMware View\Server\broker\webapps\portal but it does not take any effect.

How I can customize the login page?