Hello All,
We have recently ran into an issue where the Keyboard Indicators (num lock, caps lock, etc) are out of sync with RDSH App Sessions. In our environment we are running Windows 10 endpoints (1809 and 1909), and Horizon 7.10 on the agent side. We recently upgraded our Horizon Clients from 4.9 to 5.4.2, and this appears to be where the problem lies. Without making any changes on the Agent side (RDSH Farm), I uninstalled the 5.4.2 client and installed the 4.9 client again and then after launching an RDSH App the Keyboard Indicators were back in sync. From here I have by installing each version of the Horizon Client from 4.9 through 5.4.3, and what i found was that the Keyboard Indicators were in sync for the versions 4.9, 4.10, 5.0, 5.1, 5.2, and 5.3, but was out of sync on any 5.4.x version (5.4.0, 5.4.1, 5.4.2, and 5.4.3).
Has anyone else seen this issue after upgrading to any 5.4.x version of the Horizon Client? If so, were you able to find a workaround?
I do have a Support Case open for this, but figured I'd see if others were at least seeing the same. I've tried the various registry entries deployed via UEM\DEM within a test RDSH App Farm session with no luck:
[HKEY_CURRENT_USER\Control Panel\Keyboard]
"InitialKeyboardIndicators"="2147483650"
[HKEY_USERS\.DEFAULT\Control Panel\Keyboard]
"InitialKeyboardIndicators"="2147483650"