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Vmware Horizon View Client shows "USB redirection is not available on this desktop".

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Hi All,

 

We're trying to connect to a RDS server with Windows 2012 R2 std via PCOIP protocol but we get the error above. Does anyone know why this might be?

 

Thanks,

 

James.


vmware horizon linked clones, 1 out of 4 vdi dont allow rdp (windows 7 64 bit)

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Hi

Started to have a problem with this a couple of weeks ago.

When building new vid, about 1 out of 4 machines fails to respond via RDP and i cant connect over PCoIP.

Can connect via console, and looking at one that works and one that fail. The one thing I find in event viewer is:

Event id 1067

Termsrv failed

Access denied.

 

If I delete the VM and build a new one with the same name, this will probably work.

 

Tried a lot of things and im running out of ideas. Anyone that can give me a tip?

 

This pool is running on Horizon 6. Also have 4 pools running on other HW on view 5.x and they never have this problem.

 

Cant understand why this problem happens sometimes

Best Antivirus for VDI ?

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Hello,

 

What is the best antivirus for VDI is it kaspersky internet security for virtualization or bitdefender internet security ?

 

Thank You

Outlook 2013 search and non-peristent pools

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Hi,

We are using VMware View 5.3 and are using non-persistent floating pools with refresh at logoff,

We have Windows 8.1 desktops in a 2012 domain. The user profiles is roamed to a file server during logon and logoff. (Because we use View 5.3.3 we cannot use persona management for Windows 8.1).

Windows search indexing service is disabled, but we are considering turning it on to get better Outlook 2013 search.

But how will Outlook/Windows search indexing behave with roaming profiles and refresh at logoff? Will the metadata indexing files be saved in appdata(roaming profiles) or is it saved locally on the computer? If its only saved locally then the Outlook 2013 indexing is reset after each logoff and this will not work in practise.

There is also some changes in Outlook indexing between 2010 and 2013 version.

Best practice to use Windows in VDI enviroment

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Hi All, i'm new in this community, so i hope to write my question on the right place.

 

In my company we have an VDI Enviroment, our support say us to disconnect windows without restart it, but i see that after some days windows become more slowly, so when in restart it, it works more fine.

 

I looking for some documents about this question or a best practice, but i didn0t find any answer...

 

thanks

Davide

Move Linked Clone Pool with persistent disks to a new Connection Server

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Hello,

 

 

my company has an old  connection server which has some problems, so we decieded to install a new Connection server/Composer (6.2) and move the Pool to the new Server.


But how  can i export/import the pool with the persistent disks ?

 

Or sould i create a new linked pool from the same Golden Image and then import and add the persistens disks manual to the linked clones ?

 

 


Thank you very much.

How to set up RDS Server 2012 for Applications Pools

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Hello,

 

Does anybody know how to set up a RDS Server in 2012 R2 ?

 

I did follow the view documentation but i am not able to see the RDS Farm within the view administrator when setting up an application pool.

 

Or does it need to fully licensed ?

 

Thanks for your help,

 

G

How to Thin print client printer redirectition from View client.

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Is there a supported way to disable a view client from mapping in the default printer to view section? I found KB's out there that would seem like this should work but they don't see to. I don't want to disable this from the guest as there are situation I want the agent to do this functionality but inside the walls of my org I would rather handle local printers via usb redirection.


sessions recording?

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Hi,

 

We are looking for a solution or feature to record specific user session on view,

 

any help ?

 

Thank You

Recompose Desktop Issue

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Hello,

 

I have a situation with recompose different VDI pools.

I had to expand the hard drive of the existing parent vm.

Because the existing parent had so many snapshots, I had to create a full clone of the parent and then expand the hard drive.

First off the environment consist of the following components:

 

ESXi 5.0.0 build 1311175

vCenter Server 5.0.0 Build 455964

vSphere Client 5.0.5.0.0.37933

View Horizon 5.1.0 Build 704644

View Compose 3.0.0.691993

vShield Manager 5.0.2- 791471

VMware Tools version 8.6.15 Build 2495133

 

We have 8 different VDI Pools (Finance, Management, Customer Service, etc....)

Once I had created my full clone from the snapshots, I started pointing the pool to the new parent and new snapshot in vCenter Settings of the pool once you edit it.

As it says "Changing the vCenter settings affects newly ceated virtual machines only.  The new settings do not affect existing virtual machines."

I tried to recompose a specific pool with one specific parent and snapshot.  Worked Successfully.

I tried to recompose another pool with the same parent and snapshot because both pools use the same parent and snapshot and I was unsuccessful.

 

The error I get is: View Composer Fault: Could not find VC object of type Virtual Machine and id . Please check the master VM/snapshot or its replica for VM name.

Provisioning error occurred for Machine name: Refit operation resync failed

 

In the VMware documentation

VMware KB: View Manager Admin console displays the error: Error during provisioning: Unexpected VC fault from View C…

So although the parent and snapshot wasn't corrupted because I was able to successful recompose using the same parent and snapshot.

I deleted the parent and snapshot and recreated he full clone and tried again.

 

Got the same error message:

View Composer Fault: Could not find VC object of type Virtual Machine and id . Please check the master VM/snapshot or its replica for VM name.

Provisioning error occurred for Machine name: Refit operation resync failed

 

I was able to recompose a completely different pool with completely different full clone (parent, snapshot).

VMware thinks the composer server is under provisioned for resources.

It had 2 CPU's 2GB of RAM but I was able to recompose one complete pool with those spec.

But for argument sake I left it at 2 CPU's and increased the RAM to 4GB but still got the error message.

Mware Documentation Library

 

The case is still opened with VMware.

 

Please help!!!!!!!!

Moving manual pool VMs to new connection server

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I have created a new connection server, removed my old manual pool VMs (full machines) from the old connection server (removed from Manager only, not deleted) and am trying to add them in the new connection server but they never show up in the list to add to a pool

I have tried uninstalling the view agent and re-installing that but no go. Rebooted the connection server and VMs multiple times.

Clone does not log in after default profile created

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We are currently in the process of deploying VDI in a call center scenario. I'm using linked clone desktops that are destroyed upon log out.

My end result goal is to trim login times down to a minimal. By using Persona Management, I am quite happy with the results but have run into two separate but game changing problems.

 

Default profiles do not pass the login from the terminal to Windows.

Usually, when an agent logs into the thin client, it will then log them into windows. After using Persona Management and User Profile Manager 2.6 to create my default profile, the agent logs into the terminal, and is then presented the windows logon screen. This causes the need to log in a second time. Not very useful if I'm trying to create a speedy logon process

 

Bria VE does not auto launch after first login

The agents are using Bria VE soft phone to take calls. The first time an agent logs in, and their Persona Management data is created on the network share, the script runs fine. Any logons after that result in the soft phone no longer launching at logon. If I manually destroy their profile folder that is created by Persona Management, then the next time they log in it works. Obviously something is being copied down from their profile folder upon log in, I just can't pin down what would interfere with this process.

 

I copied the below guide exactly to obtain best possible logon times, but am obviously willing to sacrifice a second here or there to get these two issues resolved.

Speeding Up VMware View Logon Times with Windows 7 and Imprivata OneSign | elgwhoppo's vNotebook

 

Any help is greatly appreciated!

Vmware Horizon stuck on Waiting for agent

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Hello,

 

I open a request because I encounter an error with a manuel pool in our environnement.

 

We have a manuel pool where we already have 10 VM who working correctly.

 

The issue are the following :

 

I clone a VM in our Vcenter, I configure the VM by adding this ine the domain, change the hostname, etc. The view agent are installed on the Windows 7 in version 6.2.0. The latest version of the agent.

 

After I go the the web interface on our Vmware View Horizon and adding the Desktop to the manuel pool. The desktop is adding but i got the message "Waiting for agent".

 

I try to delete vmware tools and vmware  view agent on the VM and re-install it in the correct order but nothing change. The message still present.

 

I also try to install other version of the view agent on the Desktop but always the same message.

 

I look in the registry of the Desktop : VMWare Inc => VMware VDM => Agent => Configuration => In the value Broker, the value is blank. When I try to add the value and restart the services for the agent, the value dissapear.

 

When I look on the Desktop who correctly working the adress of the broker are set correctly.

 

Can you help me for this issue ?

 

Best regards,

 

 

Ps : Our View connection server si in 6.2 version.

View Client version check

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Is there any way to require clients be a certain version on the secure gateway server? If not is there a way to see what version a session is using?

how to understand view versions

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hello I can not understand the logic about view licences

I am working in an infrastructure with

 

horizon view :   5.3.2 build-1887719

html access :    2.2.0.1404668

view agent :     5.3.5.3038335

view client :     1.0.0 / 1.2.0

 

The question is can we access view desktops throw Mac yosemite and maverick with the actual version of the product?

 

but I can not see version matrix between view components on vmware documentations

according to the documentations:  yosemite and maverick are not compliant with html access 2.2 so I need to upgrade view to version 6.0 minimum, is that true?

but what about the view client ?

why do I see view clients of version 1.0 and view clients of version 5.3 witch seems to be the same version

 

thanks to help me understand this versions confusions of VMWARE view (horizon)


vGPU Black Screen at Logon

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Hello,

 

We have had vGPU deployed for a while now and we have always noticed that on the pools with vGPU the users are greeted with a black screen that lasts like 3 to 5 seconds before presenting the windows welcome screen.

 

When it does this one of the things I notice is that there is a resolution adjustment that occurs in the remote session. Look like the resolution is on a very high setting that does not fit the client monitor and then it fixes itself to the client resolution.

 

Sometimes we have seen the problem where it just gets stuck on the back screen and times out and the user receives the session disconnect error. This is only happening on vGPU pools, vSGA, Soft3D and not 3D enabled pools work fine.

 

Is this normal for vGPU?

 

 

blackscreen.pngresolution.pngresfix.png

Customizing issue

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Hello,

 

I am trying to troubleshoot some customization errors. I am having on a pool by running the following command on my connection server to collect the logs:

vdmadmin -A -getDCT -outfile mylogs.zip -d mypoolname -m mydesktopname

 

When I run this, after about 10 seconds I receive the following error:  "Failed to obtain authentication ticket for agent access (Could not obtain authentication information for agent)"

 

Have you got an idea on what is wrong ?

 

Thanks

Some issues since View 6 ?! especially printing

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Hello guys

 

I have used the 5.3.3 agent for a long time, cause this was the only version which works really fine.

Since 2016 i've installed the 6.2.0 agent, and I've the same issue which I had 1 year ago with the 6.0 agent.

 

I do a recompose of some pools (50-100 vms).

Afterwards in some vms the users cannot print from any application (word, excel, ...) no printer is available from the application, but the printers are visible in Printers and Devices. 10 vms doesn't work 40 vms work.

In these vms I have also tried to install a new printer --> error. When I try to connect to a new shared printer I get following messages.

There cannot be found any printer or the printer connection cannot be established.

 

When I do a second recompose of these 10 vms, sometimes it works, when I do a 3rd of the last vms it works again.

But I've never got any error during the recompose from the whole pool.

I had the same issue 1 year ago, when I used the 6.0 agent.

 

 

I hope sb can help me.

Thank you

Alex

PCoIP session freeze but rdp works in some special situations !

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Hello All

i have installed a horizon view infrastructure with connection server and agent version 6.0.1 . everything was working well till i create some new pool for our developers . they are using Oracle tools and etc . we have more than 200 client in these pools , but about 10 percent of them get black screen randomly . i search too much and tried many things from timeouts , VGA , Firewall , ... but nothing works for me . then i started to focus on specific user and i got these :

1- if user start his desktop and work with normal apps , nothing happens . if he disconnect his session , he can get back and works again .

2- if user open Plsql ( or some similar apps )  and the apps crashes , if he disconnect the session and come back again , will get black screen . even if i End Task that crashed application , the same thing happens ! but if i logoff the session , no problem happens for next login !

3- in situation 2 , i can connect to that desktop with simple rdp ! and the system works fine . but i can not sign out that user with task manager !

 

so it seem that some situation make pcoip crashes . but even restating services or processes not worked for me . i have to restart that system ( it takes too long !) . one of my friend have the same problem with other versions . sometimes , when user disconnect the session , he cannot come back because of blank screen .

it is so painful for me . please help

 

 

( you can see these erro repeating after that crashe of pcoip :

07/13/2015, 16:44:14.353> LVL:2 RC:   0          COMMON :SOCKET_TRACE: tera_sock_socket_close() closed socket 8108 - currently 0 sockets.

07/13/2015, 16:48:00.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:01.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:02.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:03.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:04.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:05.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:06.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:07.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:08.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:09.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:10.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:11.295> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:12.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:13.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:14.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:15.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:16.296> LVL:0 RC:-504        MGMT_IMG :ERROR: tera_msg_queue_put failed on event 0x8 for PRI 0!

07/13/2015, 16:48:16.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:17.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

07/13/2015, 16:48:18.296> LVL:0 RC:-504        MGMT_IMG :mgmt_img_timer_perf_timer_cback() tera_msg_queue_put() failed on event 0x9 for PRI 0!

view persona and antivirus

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Hello,

 

I have Trendmicro Deep Security as my AV.

i am also using view persona repository to store the appdata in a central location.

 

There's not much talk about this, and I wanted to ask the question of what are the best practices in term of AV scan on the view persona.

I had AV turned on, and it was consuming so many IOs (& CPU, & Memory etc on the VM that hosts the view persona files) that people were unable to work anymore.  I had to turn it off to allow the system to breath.

 

After I turned it off, things started to cool down.  But am I now left unprotected ? (I still do daily scans of the persona repository to catch anything that was missed out).

 

what are your thoughts ? please advise,

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