Hi
I am facing currently a interesting issue where the users have a black lockscreen on their monitors after a while but not all and also not under the same conditions... we have a Horizon 7.0.3 infrastructure with NVIDIA Grid K1 on ESXi 6.0 U2 hosts. The only issue entries I found are not realy helpful:
2017-01-11T14:53:22.741+01:00 INFO (16DC-199C) <sessionWait> [vmware-vvc] DefVvcHubNodeConnectCallback - Connected SessionId:1 ProcessId:3544
2017-01-11T14:53:22.741+01:00 INFO (16DC-0278) <MessageFrameWorkShare> [vmware-vvc] VVC: Received VVC_CTRL_OP_INIT_ACK instance: prxy-fwd-1-5852, message, negotiated protocol version: 3.0, peer protocol version: 3.0, negotiated probe: supported
2017-01-11T14:53:23.545+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:23.545+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:23.545+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:24.545+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:24.545+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:24.545+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:25.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:25.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:25.546+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:26.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:26.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:26.546+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:27.126+01:00 INFO (1150-1D64) <ReconnectTask-agent> [AgentJmsConfig] Attempting to securely pair agent for JMS communication
2017-01-11T14:53:27.180+01:00 INFO (1150-1D64) <ReconnectTask-agent> [AgentJmsConfig] Securely paired agent for JMS communication
2017-01-11T14:53:27.180+01:00 WARN (1150-1D64) <ReconnectTask-agent> [AgentRegistryConfig] Agent paired key reference already set, left as-is
2017-01-11T14:53:27.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:27.546+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:27.546+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:28.547+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:28.547+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:28.547+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:29.547+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:29.547+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:29.547+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:30.548+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:30.548+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:30.548+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:31.548+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:31.548+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:31.548+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:32.549+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:32.549+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:32.549+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:33.549+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:33.549+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:33.549+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:34.550+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:34.550+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:34.550+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:35.550+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:35.550+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:35.550+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:36.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:36.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:36.551+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:37.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:37.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:37.551+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:38.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:38.551+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:38.551+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:39.552+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:39.552+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:39.552+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T14:53:40.552+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: IsUemInstalled : Failed to open key path
2017-01-11T14:53:40.552+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:40.552+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
2017-01-11T15:54:48.912+01:00 INFO (05F8-1450) <MessageChannel ReceiveThread> [ws_vhub] OnChannelEvent channel 0x000000000177E880(24635520), Close
2017-01-11T15:54:48.912+01:00 INFO (05F8-1450) <MessageChannel ReceiveThread> [ws_vhub] Last channel 0x000000000177E880 closed
2017-01-11T15:54:48.912+01:00 INFO (05F8-1450) <MessageChannel ReceiveThread> [ws_vhub] Channel 0x000000000177E880 removed
Does anyone know what this means?
2017-01-11T14:53:40.552+01:00 ERROR (05F8-1CC8) <UsbSessionThread> [ws_vhub] vhublib: The UEM component is not installed
2017-01-11T14:53:40.552+01:00 INFO (05F8-1CC8) <UsbSessionThread> [ws_vhub] Vhublib_ProcessUEMSetting failed
Kind regards,
Ybbom
Nachricht geändert durch Matthias Grasmueck We solved the issue during an update of the guest OS Windows 10 1511.