We have Horizon View 7.1, and are using Windows 7 VMs, and are having issues with some of the agents going agent unreachable. Basically what happens is occasionally a user will try to log in and the desktop will launch but the screen will be black for about 15 seconds and then the session will just close. The user then typically tries to relaunch the desktop which then fails with an error that they are already connected to a session. On the View administration side the desktop will actually show as the user is connected, but they obviously aren't. Then after about 5-10 minutes the desktop will go agent unreachable. If we restart the View Agent and the VMware Blast service on the desktop typically it will come back and the user could reconnect to it.
Anyone have any ideas as to what might cause this? We have a ticket open with VMware for about a month now, but haven't really gotten anywhere on it so I'm hoping someone has some ideas.