Has anyone ran across an issue with View 5 desktops where the user gets a screen stuck at "The view connection server is preparing the desktop." when their VM is resuming from a suspended power state? We have also noticed the occasional "Cannot complete operation because VMware Tools is not running in this virtual machine." error in the vSphere console. All indications are that VMtools is fine and we are running the latest version of tools. We are also running ESXi 5.0.
Also this issue is random and difficult to re-create.
Thanks for the help!